Thank you for visiting SynoGut. Please note that SynoGut operates as an informational and product-focused website. We do not sell products directly, process payments, or ship physical items. This page explains what to expect when purchasing SynoGut through official partner links or third-party sellers.
1. Order Processing
Orders placed through authorized third-party sellers are generally processed within 1 to 3 business days after payment confirmation. Orders placed on weekends or public holidays may begin processing on the next working day. Order confirmation emails are sent directly by the seller after purchase.
2. Delivery Timeframes
Shipping timelines depend on the seller and the delivery location. Estimated delivery times are as follows:
- Urban or metro locations: 2–5 business days
- Rural or remote areas: 5–8 business days
Delivery times may be affected by factors such as weather conditions, public holidays, customs procedures, or increased order volume.
3. Shipping Charges
Shipping fees are set by the seller and depend on the destination, shipping method, and order size. Some sellers may offer free shipping on prepaid orders or multi-unit bundles. All applicable shipping charges are displayed during checkout on the seller’s website.
4. Order Tracking
Once an order has been shipped, tracking details are typically provided by the seller via email or SMS. You can follow your shipment’s progress using the tracking link shared by the seller.
5. Accuracy of Delivery Details
Please ensure that all delivery information, including name, address, phone number, and postal code, is entered correctly at checkout. SynoGut is not responsible for delivery failures caused by incorrect information or recipient unavailability.
6. Delivery Issues and Support
If your package is delayed, damaged, or missing, please contact the seller directly within 7 days of the expected delivery date. All shipping-related inquiries and resolutions are handled by the seller.
7. International Orders
International shipping availability depends on the seller’s policies. Additional customs duties, taxes, or import fees may apply and are the responsibility of the buyer.
8. Contact Information
For general questions related to SynoGut or this shipping information, you may contact us at:
Email: contact@synogut.com
