At SynoGut, transparency and user trust are important to us. This Refund Policy explains how refunds are handled in connection with interactions, services, or purchases associated with our website.
No Direct Product Sales
SynoGut operates as an informational and product-focused platform. We do not manufacture, sell, ship, or directly fulfill physical products.
Any purchases made through affiliate links or third-party vendors are completed on external websites. All refunds, returns, exchanges, and order fulfillment related to those purchases are governed entirely by the policies of the respective sellers. While SynoGut may earn a referral commission, we do not control transactions, payments, or delivery processes.
Refund Eligibility (Direct Purchases Only)
Refunds apply only to digital products or services purchased directly from SynoGut, if such offerings are made available.
To qualify for a refund, the following conditions must be met:
- The refund request is submitted within 14 days of the original purchase date
- The digital product or service has not been significantly accessed, downloaded, or used
- Valid proof of purchase is provided
Refund requests for products purchased through affiliate links or third-party sellers are not eligible through SynoGut and must be directed to the original seller.
How to Request a Refund
To request a refund for an eligible direct purchase, please contact us at:
Email: contact@synogut.com
Please include the following details in your request:
- Order number
- Purchase date
- Reason for the refund request
All refund requests are reviewed promptly. If approved, refunds are issued to the original payment method within 7 to 10 business days.
Non-Refundable Items
Refunds will not be provided for:
- Products or services purchased through third-party or affiliate links
- Digital content that has been extensively accessed or used
- Refund requests submitted after the 14-day eligibility period
Affiliate Product Purchases
Any disputes, refund requests, or return-related concerns for products purchased through affiliate links must be handled directly with the seller. SynoGut provides informational content only and assumes no responsibility or liability for third-party transactions.
Contact Information
If you have any questions regarding this Refund Policy, please contact us at:
Email: contact@synogut.com
We aim to respond to all inquiries within 2 business days.